Community TransHIT

Before you apply

Community Transit jobs:
what the record shows

Community Transit is the public transit agency for Snohomish County, Washington, headquartered in Everett. It is a public employer, which means how it behaves is documented, and the documents are available to anyone who asks.

If you are looking at openings there, the agency's careers page and the Indeed, ZipRecruiter and Glassdoor listings will tell you the pay and the benefits. They will not tell you how the agency behaves when someone asks it a question in writing. This page does, using the agency's own answers.

Every quotation below is verbatim from what Community Transit produced under the Public Records Act, with the date and request number attached so you can pull it yourself. None of it is characterized and none of it is anonymous.

1. Internal email is monitored, and they will tell you so

Asked whether any email filtering, blocking or IT security rule had been applied to messages about one member of the public, the agency answered that no such record exists, and then described the rule in the following sentence.

Rachel Woods, Public Records Program  ·  July 15, 2025  ·  Request 25-123
There are no records that are responsive to this part of the request. However, the Senior Manager of Technology Infrastructure provided this statement:

A Microsoft 365 Exchange redirect rule was put in place to redirect any messages coming from or about Henk Meyers to any CT employees to both my mailbox and a shared mailbox with Transit Security.

Read that as an applicant: mail sent by or about a named private citizen, to any employee of the agency, was routed to a manager's mailbox and to Transit Security. Whatever you make of it, it is the agency's own description of its own mail configuration.

2. Retention policy is applied unevenly

In November the agency explained that Microsoft Teams messages are transitory and expire after thirty days.

Rachel Woods  ·  November 10, 2025  ·  Request 25-123
Microsoft Teams Chat is used for transitory messages at our agency and has an automatic 30-day retention period.

Six weeks later, closing a different request, the same officer explained why the agency was able to produce 889 emails from 2015 and 2016.

Rachel Woods  ·  December 22, 2025  ·  Request 25-209
Please note that per the state retention email guidelines, emails are retained 6 years, these happen to be past retention but documents we still had in our possession.

Ten-year-old email survived. Five-month-old Teams chat did not. Both statements are the agency's.

3. Who signs the answers

Four names appear throughout the correspondence. Each has a page here with their own words on it.

Rachel WoodsRachel WoodsPublic Records De TapiaDe TapiaDirector of IT Michael BermanMichael BermanInfrastructure Matthew HendricksMatthew HendricksCounsel

Check it yourself

You can't. Not on their portal, anyway. Community Transit does not publish records requests to the public, so searching 25-123 or 25-209 at communitytransit-wa.nextrequest.com returns nothing. Try it. That part you can verify in about ten seconds.

What you can do is ask for the same records yourself. The portal takes requests from anyone, and the request numbers on this page are the ones to cite. They know which ones.

Every quote on this page is verbatim from what Community Transit produced in response to those requests. The documents themselves are published at The Records, in full, exactly as the agency sent them.

Community Transit's own openings are listed at communitytransit.org/careers. This page is not affiliated with Community Transit and is not a job listing.